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Pup Discovered Outside Arizona Store Draws Tears From Shoppers Who Stop To Help

Pup Discovered Outside Arizona Store Draws Tears From Shoppers Who Stop To Help

On their way to a medical appointment, Dyesa and a friend noticed something that immediately felt out of place outside a grocery store in Phoenix, Arizona.

Sitting quietly inside a shopping cart was a small puppy, completely alone.

They pulled over without hesitation to check on him. The little dog appeared nervous and unsure at first, but as soon as the women approached, his body softened.

It was clear he sensed that someone had finally noticed him.

Dyesa and her friend gently reassured the puppy while trying to figure out if his owner might be nearby.

After speaking with store employees, they learned the dog had likely been sitting outside since around 5 a.m. No one could say where he had come from or who he belonged to.

Choosing Compassion Over Walking Away

pup in cart
Source: @dee_yes_suh

The more they learned, the more it felt like the puppy had been left behind. Unable to ignore him, the women decided they would not leave without helping.

They offered him food, gave him the name Herbert, and wrapped him in a jacket to keep him warm and comfortable while he ate.

Once he had settled, Dyesa reached out to Maricopa County Animal Care & Control to ensure Herbert would be protected and receive proper care.

sweet pup in cart
Source: @dee_yes_suh

Dyesa later shared a video on her TikTok account, explaining what had happened and hoping someone might recognize the dog or step forward to adopt him.

The video spread quickly. Viewers expressed sadness for the puppy and frustration that no one at the store had helped earlier. Most people believed Herbert had been abandoned.

Then, just days later, new information surfaced that changed everything.

Five days after her original post, Dyesa shared an update revealing that Herbert had not been left behind at all.

“The dog ran out of the house, and the owner couldn’t locate him,” Dyesa explained in a comment.

How the puppy ended up inside a grocery cart remained a mystery, but one thing was certain. His family had been desperately looking for him.

cute pup in shelter
Source: @dee_yes_suh

Herbert’s owner had been calling local shelters nonstop, hoping for any sign of his missing dog. Because Herbert was still under a standard three-day stray hold, his information had not yet appeared in shelter records.

The breakthrough came when a friend of the owner saw Dyesa’s TikTok video and immediately sent it to him.

A Long Search Ends With Familiar Arms

man and sweet dog in shelter
Source: @dee_yes_suh

As soon as Herbert’s owner learned where he was, he rushed to Maricopa County Animal Care & Control to bring him home.

By chance, Dyesa was visiting Herbert that same day and witnessed the reunion herself.

The puppy’s reaction said everything. His entire body wiggled with excitement as he leapt toward his dad, tail wagging wildly and face glowing with unmistakable joy.

happy shelter dog
Source: @dee_yes_suh

The puppy, whose real name turned out to be Roy, was finally back where he belonged.

His return was just as meaningful for his canine sibling, who had clearly missed him. When the two were reunited, their excitement filled the room.

Roy’s owner expressed deep gratitude to Dyesa for stepping in, caring for his pup, and sharing his story online, actions that ultimately reunited a worried family with the dog they loved.